Walisongo: Jurnal Penelitian Sosial Keagamaan
Vol 19, No 1 (2011): Ekonomi Islam

MEMBANGUN KEMITRAAN BANK SYARIAH DENGAN PENDEKATAN SHARIAH MARKETING

Yulianto, Arief (Unknown)



Article Info

Publish Date
07 Jun 2011

Abstract

Amidst the competitions among shariah bank demanding the shariah bank to have marketing strategies in order to keep a sustainable relation between bank and customers. It was revealed from this research that some variables: product attributes, the quality of service to the Islamic approach to marketing, reputation, satisfaction, affective commitment, continuous commitment and customer loyalty can be accepted as the decisive variables in deciding the good marketing relation­ship between shariah bank and customers.***Di tengah-tengah persaingan di antara bank-bank syariah, dibutuhkan strategi marketing untuk mempertahankan hubungan yang berkelanjutan di antara bank dengan pelanggan. Terungkap dalam penelitian ini bahwa beberapa variabel: atribut produk, kualitas layanan dengan pendekatan Islam mengenai pemasaran, reputasi, kepuasan, komitmen yang efektif, komitmen yang berkelanjutan, dan kesetiaan pelanggan dapat diterima sebagai variabel yang menentukan hubungan pemasaran yang baik antara bank syari’ah dengan pelanggan.

Copyrights © 2011






Journal Info

Abbrev

walisongo

Publisher

Subject

Humanities Social Sciences

Description

Walisongo: Jurnal Penelitian Sosial Keagamaan is an international social religious research journal, focuses on social sciences, religious studies, and local wisdom. It is intended to communicate original research and current issues on the subject. The subject covers literary and field studies with ...