Jurnal Akuntansi dan Pajak
Vol 25, No 1 (2024): JAP : Vol. 25, No. 1, Februari 2024 - Juli 2024

ANALISIS VALUE FOR MONEY DALAM MENINGKATKAN KUALITAS PELAYANAN PT. POS INDONESIA (Persero) KABUPATEN SUKOHARJO

Chintya Noer Cahyani (ITB AAS Indonesia)
Dinara Kharisma Sari (ITB AAS Indonesia)
Maya Widyana Dewi (ITB AAS Indonesia)



Article Info

Publish Date
13 Feb 2024

Abstract

The aim of this research is to determine the effect of value for money with economic, efficiency and effectiveness elements on the quality of public services at PT. Pos Indonesia (Persero) Sukoharjo Regency. This research is quantitative research. The sample was 50 respondents. Data collection techniques through surveys by distributing questionnaires to the intended respondents. Data analysis methods include descriptive statistical analysis, validity tests, reliability tests and classical assumption tests. The research results show that 1) economic, efficiency and effectiveness elements simultaneously as value for money elements influence the quality of PT's public services. Pos Indonesia (Persero) Sukoharjo Regency 2) partial economic elements as one of the value for money elements have no effect on the quality of PT's public services. Pos Indonesia (Persero) Sukoharjo Regency 3) partial efficiency elements as an element of value for money have no effect on the quality of PT's public services. Pos Indonesia (Persero) Sukoharjo Regency, and 4) the partial effectiveness element as one of the value for money elements influences the quality of PT's public services. Pos Indonesia (Persero) Sukoharjo Regency.

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Journal Info

Abbrev

jap

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Akuntansi dan Pajak (JAP) diterbitkan dua kali setahun (Januari dan Juli) oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi - AAS ...