Jurnal Kepariwisataan Indonesia: Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia
Vol. 18 No. 1 (2024): JKI Edisi Juni 2024

Investigation of Tourist Satisfaction with the Public Transporation in Bali

Putu Ayu Aryasih (Politeknik Pariwisata Bali)
Dessy Ruhati (Kementerian Pariwisata dan Ekonomi Kreatif/Badan Pariwisata dan Ekonomi Kreatif)
Ida Bagus Putu Puja (Politeknik Pariwisata Bali)
Made Darmiati (Politeknik Pariwisata Bali)
I Wayan Widiana (Politeknik Pariwisata Bali)
Putu Ferry Krisna Mahendra (Politeknik Pariwisata Bali)



Article Info

Publish Date
30 Jun 2024

Abstract

Bali, a popular tourist destination in Indonesia, faces challenges from mass tourism, including ecological degradation and cultural changes. This study aims to examine Bali's transportation system using a mixed-method approach. Qualitative data from field observations and interviews were combined with quantitative data on transportation quality. Qualitative findings highlighted issues such as traffic congestion, while quantitative data revealed specific numbers on passenger satisfaction levels. Integrating both methods provided a comprehensive understanding of Bali's transportation landscape. The study emphasizes the role of technology in improving public transit services and enhancing tourist experiences. The implications include the importance of sustainable tourism planning and infrastructure development in addressing transportation issues in Bali.

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Journal Info

Abbrev

jki

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Kepariwisataan Indonesia : Jurnal Penelitian dan Pengembangan Kepariwisataan Indonesia diterbitkan dua nomor dalam setahun yaitu setiap bulan Juni dan Desember oleh Direktorat Kajian Strategis, Deputi Bidang Kebijakan Strategis, Kementerian Pariwisata dan Ekonomi Kreatif/ Badan Pariwisata dan ...