Academia Open
Vol 9 No 1 (2024): June

Conflict Management in Organizational Communication

Dyah, Hapsari (Unknown)
Febriana, Poppy (Unknown)



Article Info

Publish Date
10 Jan 2024

Abstract

This research aims to investigate the necessity of conflict management for fostering organizational health. A healthy organization not only survives environmental changes but also adapts and develops in the long term according to established visions and missions. Utilizing the In-depth Interview and documentation methods, primary and secondary data sources were employed, including literature and internet resources. The qualitative data analysis involved data reduction and presentation. Findings reveal conflicts among operators at a fuel station, specifically concerning discipline, lack of responsibility, and insufficient cooperation in scheduling holidays. Interviews with a station supervisor highlight frequent conflicts, creating discomfort in the workplace. The study suggests the need for proactive conflict resolution strategies in fuel station management to enhance overall organizational effectiveness. Highlights : Strategic Importance of Conflict Management: Effective conflict resolution strategies are crucial for sustaining organizational health and fostering adaptability amid environmental changes. Operator Dynamics in Fuel Stations: Insights into conflicts among fuel station operators, including issues related to discipline, responsibility, and collaboration in holiday scheduling. Proactive Strategies for Organizational Effectiveness: Recommendations for fuel station management to implement proactive conflict resolution measures, ensuring a harmonious and productive workplace environment Keywords: Conflict Management, Organizational Health, Fuel Station Operations, Qualitative Inquiry, Workplace Dynamics

Copyrights © 2024






Journal Info

Abbrev

acopen

Publisher

Subject

Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Physics Social Sciences Other

Description

Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This ...