JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)
Vol 5 No 2 (2024): Januari 2024

Ontology-based Conversational Recommender System for Smartwatches

Muh Thoriq Akhdan (Telkom University, Bandung)
Z. K. A. Baizal (Telkom University, Bandung)



Article Info

Publish Date
27 Jan 2024

Abstract

In recent years, smartwatches have become popular in the mobile technology market. However, with various smartwatch models and brands available, prospective buyers often need help choosing the right product due to specifications that require technical understanding and expert opinions. Therefore, a recommender system is needed to assist prospective buyers in choosing the appropriate product. Several studies have been conducted on conversational recommender systems. However, the recommender systems used only provide recommendations based on technical specifications alone, so the recommendations given are less personalized. Therefore, we develop a conversational recommender system for smartwatches using ontology that considers the functional needs of users to produce customized recommendations. In this study, we have successfully built and evaluated this system using recommendation accuracy metrics and user satisfaction. The evaluation results show an accuracy of 86.67% and positive user feedback. This indicates that our system is accurate, easy to use, and well-accepted.

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Journal Info

Abbrev

josh

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Artikel yang dimuat melalui proses Blind Review oleh Jurnal JOSH, dengan mempertimbangkan antara lain: terpenuhinya persyaratan baku publikasi jurnal, metodologi riset yang digunakan, dan signifikansi kontribusi hasil riset terhadap pengembangan keilmuan bidang teknologi dan informasi. Fokus Journal ...