Journal of Economic, Bussines and Accounting (COSTING)
Vol 7 No 3 (2024): Journal of Economic, Bussines and Accounting (COSTING)

Faktor-Faktor Yang Memengaruhi Trust Dalam Rekomendasi Collaborative Filltering Facebook Terhadap Purchase Intentions

Gerardus Ananta Banyu (Universitas Advent Indonesia)
Heddry Purba (Universitas Advent Indonesia)



Article Info

Publish Date
08 Apr 2024

Abstract

Social recommendation systems have gained increasing popularity. This study seeks to understand the influence of factors that influence trust on purchase intention in social recommendation systems. The method used is a correlational model using an online questionnaire and distributed to 201 Facebook Marketplace users. The findings validate that recommendation persuasiveness strongly predicts trust in recommendation, while perceived risk is inversely related to trust in recommendation. The authors underscore that Trust in Recommendation significantly shapes purchase intentions, highlighting the importance of recommendations and consumers' perception of associated Perceived Risk, both of which influence consumer attitudes. This research illustrates that consumers' trust in recommendations fully mediates the factors that influence their Purchase Intention. Keywords: Perceived Risk, Social Recommender System, Trust in Recommendation, Purchase Intention, Recommendation Persuasiveness

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Journal Info

Abbrev

COSTING

Publisher

Subject

Economics, Econometrics & Finance

Description

COSTING : Journal of Economic, Bussines and Accounting reviewed covers theoretical and applied research in the field of Economics, Business and Accounting. Priority is given to those articles which satisfy the main scope of the journal, and have an impact in the research areas of interest. ...