Jurnal Ekonomi Bisnis dan Kewirausahaan
Jurnal Ekonomi Bisnis Dan Kewirausahaan, Vol 12 No. 2 Agustus 2023

Peningkatan Kualitas Pelayanan Publik Melalui Efektivitas Penetapan Capaian Kerja Strategis Pada Dinas Perhubungan Kabupaten Wonogiri

Widyani Sekar Ramadhania (Universitas Sahid Surakarta)
Anggit Dyah Kusumastuti (Universitas Sahid Surakarta)



Article Info

Publish Date
28 Jul 2023

Abstract

: Strategic planning as a guideline that becomes a benchmark in responding to all challenges and problems that arise while managing the organization, so that strategic planning is carried out which is intended to be long term planning to reach a better future. The Department of Transportation of the Wonogiri Regency in carrying out information fulfillment, carries out planning in improving the quality of services in the transportation sector. Determining the right strategy can deliver orgabizational success in achieving goals and having a competitive advantage. The Department of Transportation of the Wonogiri Regency’s strtategic plan for 2021-2026 stipulates as many as 3 (three) performance indocators thathave been implemented in 2022 per June or quarter II with details of overall target achievement of 97,42% (very good category). In term of improving service quality through the community satisfaction index it achieved a value of 97,91% (very good category) and increased transportation safety and security through the traffic safety index achieved a value of 97,42% (very good category).

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Journal Info

Abbrev

IAB

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBISKWU) yang memiliki visi dan misi untuk turut serta memajukan Ilmu bisnis dan kewirausahan. Sejalan dengan visi dan misi tersebut, JEBISKWU menerima dan mempublikasikan hasil pemikiran-pemikiran baik empiris maupun non empiris yang relevan dengan kajian ...