Jurnal Rekayasa Informasi
Vol 10 No 1 (2021): JURNAL REKAYASA INFORMASI

PERANCANGAN APLIKASI CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA PENJUALAN BARANG PRE-ORDER BERBASIS WEBSITE

Rahma Syabania (Unknown)
Neny Rosmawarni (Unknown)



Article Info

Publish Date
24 Apr 2021

Abstract

The purpose of this research to manage order data online and improve customer service using Customer Relationship Management (CRM) method. Application built programming languange and database mysql. The research method is by direct observation, interviews, and document analysis. System development methods used is Rapid Application Development (RAD). The result of the implementation of the application Customer Relationship Management (CRM) method make it easy for customers to find out what product are being sold and order product quickly. In addition, there is a feature to be able to send notifications to make repayments.

Copyrights © 2021






Journal Info

Abbrev

rekayasainformasi

Publisher

Subject

Computer Science & IT

Description

Sistem Informasi Teknologi Informasi dan Komunikasi Sistem Pendukung Keputusan Rekayasa Sistem Informasi Database, Datamining, Big Data Enterprise Application Bussiness Intellegent Machine Learning Artificial intelligence Knowladge Manajemen ...