Management Studies and Entrepreneurship Journal (MSEJ)
Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)

Pengaruh Social Media Marketing Instagram dan E-WOM terhadap Keputusan Pembelian Skincare Wardah di E-Commerce

Anggrainy, Lelly Lathifa Hinifah (Unknown)
Supriyono, Supriyono (Unknown)



Article Info

Publish Date
22 Jul 2024

Abstract

In this increasingly competitive beauty industry market, skincare companies must have special marketing strategies that keep up with the times. The basis for conducting this research is to examine how social media marketing Instagram and E-WOM influence consumer purchasing decisions for Wardah skincare in e-commerce. Quantitative research applies non-probability sampling and purposive sampling methods as a way to determine sample coverage in the population. Wardah skincare users domiciled in Surabaya are included in the population in this study. A total of 104 participants were involved in obtaining data that supports this research. After tabulation, an analysis stage was carried out which applied Partial Least Square (PLS). Based on the findings of this research, it is shown that both hypotheses are accepted. The social media marketing Instagram and E-WOM variables are proven to have a positive and significant impact on consumer purchasing decisions for skincare products in e-commerce. Furthermore The conclusion of this research explains that purchasing decisions are increasing along with the better quality of social media marketing instagram and E-WOM implemented by the brand, so these two independent variables are important to maintain and improve.

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Journal Info

Abbrev

msej

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Management Studies and Entrepreneurship Journal (MSEJ) is published by Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI) as an information and communication media for practitioners, researchers and academics who are interested in the field of management (Finance, Human Resource, ...