Jurnal Informatika Teknologi dan Sains (Jinteks)
Vol 6 No 3 (2024): EDISI 21

EVALUASI USABILITY LINE PADA MAHASISWA ILMU POLITIK UIN JAKARTA MENGGUNAKAN NIELSEN’S ATRIBBUTES OF USABILITY

Achmad Nur Sholeh (Universitas Pamulang)
Denina Nastiti Putri Amani (Universitas Islam Negeri Syarif Hidayatullah Jakarta)



Article Info

Publish Date
01 Aug 2024

Abstract

This study aims to evaluate the usability level of the LINE application by involving UIN Jakarta Political Science students class of 2022 as respondents. The survey method used in this research is a quantitative approach that collects information through a Nielsen survey. The survey evaluated five main usability attributes: learnability, efficiency, memorability, errors, and satisfaction. The results showed that the majority of respondents gave scores above 4 for each attribute on a scale of 1 to 5, indicating that most respondents agreed that the LINE app meets the usability guidelines. The LINE app proved to support students' academic and social activities in an effective and user-friendly manner. Additional evaluations also confirmed that LINE apps positively contribute to interaction and communication among university students. The findings are expected to make important contributions to app developers, particularly in the aspects of administration and further development. The feedback from this survey enables app engineers to continuously refine and improve the features of the LINE app to better suit users' needs. This study concludes that the LINE app has a high level of usability and is able to provide a satisfying user experience, thus supporting effectiveness in students' academic and social activities.

Copyrights © 2024






Journal Info

Abbrev

JINTEKS

Publisher

Subject

Computer Science & IT Control & Systems Engineering

Description

Jurnal Informatika Teknologi dan Sains (JINTEKS) merupakan media publikasi yang dikelola oleh Program Studi Informatika, Fakultas Teknik dengan ruang lingkup publikasi terkait dengan tema tema riset sesuai dengan bidang keilmuan Informatika yang meliputi Algoritm, Software Enginering, Network & ...