Journal of Social Science
Vol 3 No 7 (2024): JOSS : Journal of Social Science

THE ROLE OF INFORMATION TECHNOLOGY IN IMPROVING THE QUALITY OF HEALTH SERVICES IN HOSPITALS

Inacio Sarmento Viegas (Universitas Sebelas Maret, Surakarta)



Article Info

Publish Date
30 Jul 2024

Abstract

This study aims to identify, analyze, and provide recommendations for the effective implementation of information technology to improve the quality of health services in hospitals as well as to find out how the IT process has become an integral component in various sectors, including business, education, government, and health. The methodology used in this study is a literature study and secondary data analysis as well as interviews with health practitioners and information technology experts with a review of scientific articles, research reports, and other publications, data from the Ministry of Health, and relevant national surveys. This will help in identifying current trends, challenges, and opportunities in the application of information technology in hospitals. Information technology has a positive impact on the quality of health services through operational efficiency, accuracy and security of patient data, increased patient satisfaction, and improved accessibility of services. There are challenges and barriers in the implementation of information technology such as implementation costs, training and human resources, data security and privacy, and resistance to change. The implementation of information technology in hospitals has great potential to improve the quality of healthcare services. However, challenges and barriers such as implementation costs, training needs, data security, and resistance to change must be overcome to achieve success.

Copyrights © 2024






Journal Info

Abbrev

js

Publisher

Subject

Social Sciences

Description

The Journal of Social Science (JoSS) is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly once by Al-Makki Publisher. The Journal of Social Science (JoSS) provides a means for sustained discussion of relevant issues that ...