INTEK: Jurnal Penelitian
Vol 11 No 1 (2024): April 2024

Analyzing Public Sentiments on Disaster Relief Efforts Through Social Media Data

Fakhruddin, Muhammad Rafi (Unknown)
Wijaya, Rifki (Unknown)
Bijaksana, Moch Arif (Unknown)



Article Info

Publish Date
01 Apr 2024

Abstract

Social media has become a source of quick but not necessarily accurate information. Especially in social media X, which is often used to share information. This research aims to conduct sentiment analysis on posts related to natural disasters that aim to maximize assistance to victims of natural disasters. This research takes datasets from tweets on social media X, the data will be labeled into positive and negative. And then the preprocessing process will be carried out, in this study, categorization will be carried out on each tweet related to the category, then the data will be divided into training and testing. Then the Term Frequency-Inverse Document Frequency (TF-IDF) feature is used to assist in reducing the weight of words that often appear in the dataset, The next step involves designing a system with a focus on applying the Support Vector Machine (SVM) Polynomial Kernel algorithm which becomes a classifier which will later be used to find the best hyperline or decision boundary that divides each review into two classes, namely positive tweets and negative tweets. Then obtained with a value of Precision of 86.49%, Recall 99.21%, F1-Score 92.42%, and Accuracy of 87.01%. This research is expected to provide involvement in making a fast and effective decision for victims of natural disasters.

Copyrights © 2024






Journal Info

Abbrev

Intek

Publisher

Subject

Computer Science & IT Engineering

Description

INTEK is a journal managed by the Journal and Publication Development Unit of Ujung Pandang State Polytechnic, which is published twice a year, in April and October. The journal INTEK has also been indexed. The INTEK Journal accepts research scripts in the fields of technology and engineering such ...