West Science Social and Humanities Studies
Vol. 2 No. 01 (2024): West Science Social and Humanities Studies

The Innovation of Pelayanan Unggulan Pemohon Asing Prioritas (IDE-PUNAPI) at Immigration Office Class I TPI Denpasar

Kadek Tari Septyawati (Public Administration Study Program, Udayana University)
I Putu Dharmanu Yudharta (Public Administration Study Program, Udayana University)



Article Info

Publish Date
31 Jan 2024

Abstract

The IDE PUNAPI innovation is a service innovation provided to applicants who are ill to the extent that they cannot walk or are unable to come to the Immigration Office. This innovation aims to provide services to the prioritized foreign applicants who are unable to attend scheduled biometric data collection and interviews and to deliver completed foreign passports with the Residence Permit to the applicants. The purpose of this research is to explore the innovation of Pelayanan Unggulan Pemohon Asing Prioritas (IDE PUNAPI) in Improving Public Services at Immigration Office Class I TPI Denpasar. This study employs a qualitative research method with data analysis techniques, including descriptive analysis and data analysis methods such as data analysis, data reduction, data presentation, and drawing conclusions. The research findings conclude that the IDE PUNAPI public service innovation at Immigration Office Class I TPI Denpasar has been well-implemented. This is evident in the relative advantages demonstrated through the significant advantages of the IDE PUNAPI service innovation received by the public. The update in this research compared to previous studies lies in the research location and the research object, focusing on the service innovation.

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Journal Info

Abbrev

wsshs

Publisher

Subject

Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

Description

West Science Social and Humanities Studies is an academic journal that focuses on interdisciplinary research in the fields of social science, science, and humanities studies. The journal aims to present high-quality articles that make significant contributions to our understanding of society, ...