JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Vol. 13 No. 1 (2024): April 2024

Patient Safety Culture Analysis at Sultan Agung Islamic Dental Hospital to Improve Patient Safety

Kusuma Arbianti (Department of Dental Public Health, Faculty of Dentistry, Universitas Islam Sultan Agung, Semarang, Indonesia)
Rosa Amalia (Department of Preventive and Community Dentistry, Faculty of Dentistry, Universitas Gadjah Mada, Yogyakarta, Indonesia)
Julita Hendrartini (Department of Preventive and Community Dentistry, Faculty of Dentistry, Universitas Gadjah Mada, Yogyakarta, Indonesia)
Tjahjono Kuntjoro (Health Policy and Management Master and Doctoral Programme, Faculty of Medicine Public Health and Nursing, Universitas Gadjah Mada, Yogyakarta, Indonesia)
Gesti Bening Aulia (Student of Faculty of Dentistry, Universitas Islam Sultan Agung, Semarang, Indonesia)
Ghea Tri Khusnul Khotimah (Student of Faculty of Dentistry, Universitas Islam Sultan Agung, Semarang, Indonesia)



Article Info

Publish Date
23 Mar 2024

Abstract

A culture of patient safety can improve hospital patient safety. Patient safety is the foundation of quality health services, an indicator of assessment in healthcare facilities, and a mechanism by which health services protect patients from harm. The purpose of this study is to examine the patient safety culture at Sultan Agung Islamic Dental Teaching Hospital Semarang in order to identify ways to improve patient safety. A cross-sectional research of 124 participants was conducted at Sultan Agung Dental Teaching Hospital, Semarang, Indonesia. Distributing questionnaires to collect data, the Dental Office Survey on Patient Safety Culture (DOSOPSC) includes 58 items and 10 dimensions. Out of a total of 124 respondents, the average positive response value exceeded the dependability criterion on four dimensions: teamwork (93.7%), the highest, and work pressure and speed (56.2%), the lowest. There are four areas in which the average positive response value exceeds the dependability threshold, including teamwork, staff training, hospital systems and standards, work pressure, and speed.

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Journal Info

Abbrev

jmmr

Publisher

Subject

Economics, Econometrics & Finance Health Professions Medicine & Pharmacology Nursing Public Health

Description

JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) focuses on the research and research review related to hospital management that is relevant to the development of the theory and practice of hospital management in Indonesia and Southeast Asia. Focus on hospital management (but not limited) to ...