Journal of Islamic Economic and Business Research
Vol. 4 No. 1: June 2024

The Role of Islamic Financial Education in Encouraging Customer Investment Behavior in Islamic Banking in Yogyakarta, Indonesia

Syarif As'ad (Universitas Airlangga, Indonesia)
Muhammad Safar Nashir (Universitas Airlangga, Indonesia)
Sahraman D. Hadji Latif (Mindanao State University Main Campus, Philippines)



Article Info

Publish Date
30 Jun 2024

Abstract

This paper investigated the moderating effect of Islamic financial education on the relationship between information management and customer perception regarding the increase in investments at Bank Syariah Indonesia, using conventional sampling techniques for data collection from respondents in Yogyakarta. A closed questionnaire comprising 35 items was prepared and tested before the commencement of the study. Path analysis in PLS was utilized as the primary tool to analyze the 141 respondents who completed the survey. The research revealed that the moderating factors have both direct and indirect moderation effects on customer financial investments in Bank Syariah Indonesia, indicating that information management and customer perception are crucial factors in enhancing customer investments. Accordingly, the study was limited to the collection of quantitative data using a semi-structured questionnaire from Yogyakarta, and there is an opportunity to test these findings in other major cities, including those in other developing countries. From a practical perspective, this study elucidates that Islamic financial education plays a significant role in increasing the value of customer investments in Bank Syariah Indonesia, thereby potentially expanding the market share of Islamic banks in Indonesia.

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Journal Info

Abbrev

jiebr

Publisher

Subject

Religion Economics, Econometrics & Finance

Description

Journal of Islamic Economic and Business and Research is a scientific journal which has specialization of research in Islamic Economic and Business Research. Islamic Economic and Business Research is strategic issues in the world because its role and benefit to societies. Therefore, this issue need ...