SENMEA
Vol. 6 No. 1 (2021): PROSIDING SEMINAR NASIONAL MANAJEMEN, EKONOMI DAN AKUNTANSI 2021

Analisis Pengaruh Kualitas Pelayanan, Harga, dan Promosi terhadap Keputusan Pembelian pada E-Commerce Shopee

Witarisma , Silvana Widya (Unknown)



Article Info

Publish Date
26 Sep 2021

Abstract

Improvements in the field of technology increasingly show very fast progress where all daily activities that are carried out can all be done easily and quickly using only internet access. Changes in behavior that occur in the community in e-commerce is a challenge for companies to be able to meet the needs and desires of their consumers. One of the online applications that implements the largest e-commerce concept in Indonesia is Shopee. The increase in Shopee users affects the purchase rate. So the purpose of this study is to find out whether service quality, price, and promotion affect purchasing decisions by Shopee consumers at Karang Taruna members in Ngangkatan Village, Rejoso District, Nganjuk Regency. The research method used in this research is using quantitative research methods. With a population of 71 members of the Youth Organization, and the sample is 45. The results show that simultaneously Service Quality, Price, and Promotion have a significant effect on purchasing decisions. Keywords: Quality of service, Price, Promotion, Purchase Decision

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Journal Info

Abbrev

senmea

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Prosiding ini merupakan media publikasi bagi seluruh pemakalah yang mengikuti Seminar Nasional dan Call for Paper Manajemen, Ekonomi dan Akuntansi (SENMEA). Seminar Nasional Manajemen , Ekonomi dan Akuntansi telah dilaksanakan berturut- turut sejak 2016. Adapun Prosiding SENMEA ini terbit satu kali ...