International Journal of Economics, Business and Innovation Research
Vol. 3 No. 05 (2024): International Journal of Economics, Business and Innovation Research (IJEBIR)

The Effect of CSR Implementation on Company Performance Through Reputation: Case Study of Bukit Asam Tarahan

Annisa Azzahra Mahatma Ganie (Management Department, University of Lampung)
Dorothy Rouly Haratua Pandjaitan (Management Department, University of Lampung)
Nurul Husna (Management Department, University of Lampung)



Article Info

Publish Date
08 Sep 2024

Abstract

This study aims to examine the relationship between Corporate Social Responsibility (CSR) and company reputation in state-owned enterprises (SOEs). The research analyzes how PT Bukit Asam Tbk Tarahan utilizes CSR as a strategy to enhance company performance, build its reputation, and strengthen customer trust. Primary data was collected from 39 middle and low-level management employees at PT Bukit Asam Tbk Tarahan, Bandar Lampung, using a Google Forms-based questionnaire measured on a Likert Scale. The analysis was conducted using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) method to test the direct and indirect effects between the independent variable (CSR), the dependent variable (Performance), and the intervening variable (Reputation). The results indicate that CSR has a positive and significant impact on reputation, which in turn positively affects company performance. However, CSR does not have a direct significant impact on company performance. Instead, CSR contributes positively to performance through the enhancement of the company's reputation. This suggests that CSR initiatives are more effective in improving the company’s standing in the community rather than directly boosting company performance. The study concludes that a strong reputation, bolstered by CSR, provides a competitive advantage and enhances stakeholder trust, ultimately contributing to improved company performance.

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Journal Info

Abbrev

IJEBIR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Economics, Business and Innovation Research (IJEBIR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality ...