International Journal of Environmental, Sustainability, and Social Science
Vol. 5 No. 2 (2024): International Journal of Environmental, Sustainability, and Social Science (Mar

Perceptions of Generation Z Communities in Bandung City Towards Interest in Using Fintech Lending

HIDAYAT, Moch Rizqan Shiyam (Unknown)
NURUNNISHA, Gina Apriyani (Unknown)



Article Info

Publish Date
31 Mar 2024

Abstract

This research aims to provide insights to online lending service providers, the government, and financial institutions to improve financial literacy and customize services according to Generation Z's needs and expectations. The focus is on exploring the factors influencing Generation Z's decision to utilize Fintech Lending, such as perceived ease of use, usefulness, and trust. This study uses a descriptive quantitative method to reveal Generation Z's tendency to respond to these digital financial products. It was found that factors such as intention to use, perceived ease of use, perceived usefulness, and trust significantly influence their interest in using Fintech Lending. The conclusions of this study provide insights for Fintech Lending service providers, government, and financial institutions to improve services and financial literacy that align with Generation Z's expectations and needs. This research uses a descriptive quantitative method with a sample of generation Z respondents in Bandung. The variables studied include intention to use, perceived convenience, usefulness, and trust in online loans. The results showed that these variables significantly influence Generation Z's interest in using online loans. The findings provide valuable insights for financial service providers to customize their products and services to be more appealing to generation Z.”

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Journal Info

Abbrev

ijesss

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Social Sciences

Description

International Journal of Environmental, Sustainability, and Social Science (abbreviated as IJESSS) p-ISSN 2720-9644 and e-ISSN 2721-0871 is a multidisciplinary journal covering all aspects of the environmental impacts of socio-economic development. The International Journal of Environmental, ...