Jurnal Informatika Universitas Pamulang
Vol 8 No 3 (2023): JURNAL INFORMATIKA UNIVERSITAS PAMULANG

Implementasi Sistem Layanan Dukungan dan Pengaduan Pelanggan pada Produk Justmine Beauty Berbasis Mobile

Hidayah, Septia Rizka (Unknown)
Sejati, Rr. Hajar Puji (Unknown)



Article Info

Publish Date
30 Sep 2023

Abstract

Justmine Beauty is a series of daily skin care products that can overcome all skin types, natural ingredients taken from water can provide nutrition and nourish facial skin, then specially formulated and dermatologically tested which has halal certification and BPOM so that it is suitable for skin problems and accompany activities, keep facial skin healty with Justmine Beauty. Generally, customers conduct consultations only using WhatsApp or other social media where later this consultation history is also lost because it is not saved. Customer complaints contained in the brans mostly contain complaints of damageto the product. The author’s foal for making this research reportis to implement a customer support and complaint service system for Justmine Beauty products. Based on the result of the application that has been built, researchers can display consultation and complaint services so that users can consult and make mobile-based complaints.

Copyrights © 2023






Journal Info

Abbrev

informatika

Publisher

Subject

Computer Science & IT

Description

Jurnal Informatika Universitas Pamulang is a periodical scientific journal that contains research results in the field of computer science from all aspects of theory, practice and application. Papers can be in the form of technical papers or surveys of recent developments research ...