Bima Journal : Business, Management and Accounting Journal
Vol. 5 No. 1 (2024)

Impact of Promotion and Service Quality on Tourists' Intention to Revisit Grand Elty Kalianda Beach

Wicaksono, FX Satrio (Unknown)
AA, Iskandar (Unknown)



Article Info

Publish Date
30 Jun 2024

Abstract

Purpose: This study aims to analyze the effect of promotion and service quality on the interest of returning tourists to Grand Elty Kalianda Beach, Lampung. Methodology: The research employs quantitative methods. The population consists of tourists who visited Grand Elty Kalianda Beach in 2018, totaling 17,183 individuals. A sample of 100 tourists was selected. Data analysis was performed using Multiple Linear Regression analysis. Results: The findings indicate that both promotion and service quality significantly influence the interest of tourists in returning to Grand Elty Kalianda Beach. Findings: Promotion and service quality are key factors driving repeat visits by tourists to Grand Elty Kalianda Beach. Novelty: This research highlights the importance of targeted promotion and high service quality in increasing tourist loyalty to beach destinations. Originality: The study provides an empirical analysis of how promotional efforts and service quality affect tourist behavior in the context of a popular beach destination. Conclusions: Effective promotion and superior service quality are crucial in encouraging tourists to return to Grand Elty Kalianda Beach, Lampung. Type of Paper: Empirical Research Article.

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Journal Info

Abbrev

bima

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

BIMA Journal is a scientific communication media which is issued by PDM Bengkulu. It is the contribution to the development of social science, business, accounting, and economy which is divided into the English Language which contains research results, literature review, field cases, or concepts. ...