Telaah Bisnis
Vol 24, No 2 (2023): December 2023

The Mediating Role of Organizational Commitment in the Relationship between Participative Leadership and Job Performance of Insurance Agents in Surabaya

Marshella Sheren Monica (Widya Mandala Catholic University)
Fenika Wulani (Widya Mandala Catholic University)
P. Julius F. Nagel (Widya Mandala Catholic University)



Article Info

Publish Date
31 Dec 2023

Abstract

This study analyzes the effect of participative leadership and organizational commitment on the job performance of insurance agents in Surabaya. The research also identifies the mediating role of organizational commitment in the relationship between participative leadership and job performance. Data collection by distributing questionnaires resulted in 94 responses. The data is analyzed using partial least squares structural equation modeling (PLS-SEM). The results show that all the hypotheses are supported. Participative leadership and organizational commitment have a positive effect on job performance. In addition, organizational commitment mediates the relationship between participative leadership and job performance.  This study supports social exchange theory. Moreover, this study's findings show the importance of insurance companies selecting and developing individuals in managerial positions who are able to behave participatively.

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Journal Info

Abbrev

tb

Publisher

Subject

Economics, Econometrics & Finance

Description

TELAAH BISNIS is a scientific journal published by Sekolah Tinggi Ilmu Manajemen (STIM) YKPN Yogyakarta, for the purpose of information media which examines issues relating to the management, accounting, business and the general ...