Management Studies and Business Journal
Vol. 1 No. 4 (2024): Management Studies and Business Journal (PRODUCTIVITY)

Cross-channel Marketing Integration: Measuring its Impact on Brand Perception and Sales

Purwoko, Bambang (Unknown)



Article Info

Publish Date
30 Apr 2024

Abstract

Multichannel marketing integration is an important strategy in modern marketing that influences customer loyalty and brand perception. In this literature review, researchers explore the impact of multichannel marketing integration on long-term customer loyalty and positive brand perceptions. The research results show that the quality of multichannel marketing integration contributes significantly to customer engagement and improved brand perception. However, challenges such as brand message consistency and technology investments can hinder smooth implementation. The implications of this research highlight the importance of overcoming these barriers to maximize the benefits of multichannel marketing integration. These findings provide valuable insights for marketing practitioners in developing effective strategies to increase customer loyalty and brand perception in an increasingly complex business environment.

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Journal Info

Abbrev

productivity

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Management Studies and Business Journal (PRODUCTIVITY) reviewed covers theoretical and applied research in the field of Management and Business. Priority is given to those articles which satisfy the main scope of the journal, and have an impact in the research areas of interest. PRODUCTIVITY Journal ...