Asian Journal of Management, Entrepreneurship and Social Science
Vol. 1 No. 1 (2021): November, Asian Journal of Management, Entrepreneurship and Social Science

The Effect of Packaging, Product Variance, and Brand Equity on Nutella Consumer Trust

Eli Retnowati (University of Sunan Giri Surabaya, INDONESIA)
Utami Puji Lestari (University of Sunan Giri Surabaya, INDONESIA)
Rahayu Mardikaningsih (University of Sunan Giri Surabaya, INDONESIA)
Ella Anastasya Sinambela (University of Sunan Giri Surabaya, INDONESIA)
Didit Darmawan (University of Sunan Giri Surabaya, INDONESIA)
Arif Rachman Putra (University of Sunan Giri Surabaya, INDONESIA)
Samsul Arifin (University of Sunan Giri Surabaya, INDONESIA)



Article Info

Publish Date
04 Dec 2021

Abstract

The development of global business has also penetrated the culinary world. Various food manufacturers have marketed their products worldwide. One of the global food brands is Nutella. This breakfast product from Italy has been marketing its products for more than 50 years. To be able to continue to operate in global competition, management needs to increase consumer trust in Nutella products. This study aims to determine the effect of packaging, product variants, and brand equity on consumer trust. The population of this research is all Nutella consumers. Researchers used a research sample of 100 respondents. Research data obtained through questionnaire responses. The analysis technique used in this research is multiple linear regression. The role of the existence of packaging has evidence there is to shape consumer trust. Another finding states that there is a real role given by product variant policies to the formation of consumer trust. Consumer trust has also been shown to be affected by the strength of brand equity. The three independent variables used have been shown to have a significant effect on consumer trust.

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Journal Info

Abbrev

ajmesc

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Asian Journal of Management, Entrepreneurship and Social Science (AJMESC) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality empirical ...