Asian Journal of Management, Entrepreneurship and Social Science
Vol. 4 No. 01 (2024): Pebruary, Asian Journal of Management Entrepreneurship and Social Science ( AJ

Empowerment, Emotional Intelligence, and Innovation's Impact on Organizational Citizenship Behavior Among BPJS Health Employees

KRMT Roy Suryo Notodiprojo (Universitas Negeri Jakarta)
Hamidah Hamidah (Universitas Negeri Jakarta, Indonesia)
Ari Saptono (Universitas Negeri Jakarta, Indonesia)

Article Info

Publish Date
15 Dec 2023

Abstract

This study's problem is related to organizational citizenship behavior in BPJS Health personnel. The purpose of this study is to investigate the direct and indirect effects of empowerment, emotional intelligence, and innovation on organizational citizenship behavior. The structural equation modeling (SEM) method is used in this study, together with the SmartPLS application. This study had 197 BPJS Health personnel as participants. According to the findings of this study, innovation has the highest and most substantial influence on corporate citizenship behavior. Empowerment and emotional intelligence are also important factors in organizational citizenship behavior.

Copyrights © 2024




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
Asian Journal of Management, Entrepreneurship and Social Science
Website

Abbrev

ajmesc

Publisher

CV. Cita Utilitas Utama

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Asian Journal of Management, Entrepreneurship and Social Science (AJMESC) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality empirical ...