Asian Journal of Management, Entrepreneurship and Social Science
Vol. 4 No. 03 (2024): August Asian Journal of Management Entrepreneurship and Social Science ( AJMES

Connection between Behavioral Intention, perceived Usefulness, and perceived Ease of Use for Indonesian GoPay E-Wallet Users

Elza Nur Zaskia (Universitas Swadaya Gunung Jati, Cirebon Indonesia)
Arinal Muna (Universitas Swadaya Gunung Jati, Cirebon Indonesia)



Article Info

Publish Date
01 Aug 2024

Abstract

The use of mobile payments has experienced rapid growth, particularly in adopting GoPay as a transactional tool. This study aims to investigate the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and behavioral intention (BI) among GoPay users in Indonesia. Using a quantitative research method with descriptive analysis and snowball sampling techniques, data were collected from 104 GoPay users across Indonesia. The data were analyzed using the Partial Least Square (PLS) program version 4.0. The findings indicate that both perceived ease of use and behavioral intention have a positive and significant impact on perceived usefulness. Additionally, perceived ease of use positively and significantly influences behavioral intention. The interaction between perceived ease of use and behavioral intention further moderates and strengthens the relationship between perceived ease of use and perceived usefulness. These results suggest that the ease of use of GoPay encourages users to have a stronger intention to use the application, which, in turn, enhances their perception of its usefulness.

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Journal Info

Abbrev

ajmesc

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Asian Journal of Management, Entrepreneurship and Social Science (AJMESC) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality empirical ...