The physical work environment and work motivation are factors that impact an employee's performance. A quantitative research design and probability sampling are employed in the study. Techniques for gathering data include conducting interviews and distributing surveys. The data analysis approach interprets the table of output findings from the SPPS version 26 program using descriptive and associative methods and data analysis, specifically multiple regression analysis. The study's findings indicate that while work motivation has a partial impact on performance, the physical work environment has a partly zero influence. Additionally, the physical workspace and work motivation simultaneosly the performance of call center agent PT. XYZ Bandung City.
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