Jurnal Ilmu Komunikasi Dan Media
Vol. 3 No. 3 (2023): September - Desember

Peran Aplikasi Seluler dalam Mengubah Paradigma Bisnis dan Layanan Konsumen

., Diva Andzani (Unknown)
., Irwansyah (Unknown)



Article Info

Publish Date
05 Dec 2023

Abstract

This writing aims to investigate the significant role of mobile applications in transforming the paradigm of business and consumer services in the context of the digital era. The primary focus is on the impact of mobile applications on the business strategies of companies and the consumer experience. The research reveals how the adoption of mobile applications can enhance the operational efficiency of companies, accelerate responses to market changes, and establish more direct interactions with consumers. The study's findings indicate that consumers experience smoother interactions, improved service accessibility, and the formation of stronger loyalty through mobile applications. The conclusion of this study underscores the importance of a deep understanding of the crucial role of mobile applications in shaping the future of responsive, efficient, and innovative business and consumer services.

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Journal Info

Abbrev

jkomdis

Publisher

Subject

Social Sciences

Description

Jurnal Ilmu Komunikasi sosial dan Media Sosial (JKOMDIS) merupakan jurnal yang diterbitkan oleh CV. ITTC INDONESIA dan dikelola langsung oleh Webinar.Gratis dan Even.Gratis untuk berbagai kalangan yang mempunyai perhatian terhadap Ilmu Komunikasi, sosial dan budaya, baik dalam pengertian luas, ...