Jurnal EMT KITA
Vol 8 No 4 (2024): OCTOBER 2024

Pengaruh Pemasaran Digital, Inovasi Produk, dan Pelayanan terhadap Kepuasan Wisatawan di Kota Medan

Ferianto, Maidar (Unknown)
Widodo, Slamet (Unknown)



Article Info

Publish Date
01 Oct 2024

Abstract

Digital marketing, product innovation, and service play a very important role in increasing tourist satisfaction in the tourism industry. This research aims to explain the crucial role of digital marketing, product innovation, and service in enhancing tourist satisfaction. The research method used in this study is descriptive quantitative research conducted through a literature review on the roles of digital marketing, product innovation, and service in improving satisfaction in the tourism industry. The data obtained were analyzed using descriptive quantitative analysis techniques. The results of the study show that these three variables play a very important role in increasing tourist satisfaction in the tourism industry. Digital marketing, product innovation, and service help the tourism industry achieve optimal performance by creating satisfaction for tourists, and they contribute to achieving a sustainable industry, as they impact the economy, society, and environment

Copyrights © 2024






Journal Info

Abbrev

emt

Publisher

Subject

Economics, Econometrics & Finance

Description

The Jurnal Ekonomi Manajemen Teknologi (EMT) KITA is one of the scientific publications published by the KITA Institute. The purpose of this Journal is to support the theory and practice of development management in the dissemination of research findings in the field. This journal covers fields such ...