Metode : Jurnal Teknik Industri
Vol. 10 No. 1 (2024): Jurnal Metode

Analisis Kelayakan Fulfilment Center E-commerce Dari Perspektif Penyedia Layanan Logistik

Putri Dwi Annisa (Unknown)
Kurniawan, Wahyu (Unknown)



Article Info

Publish Date
24 Mar 2024

Abstract

The E-commerce market is expected to continue growing until 2025 with an average of 9.6%. All the same, there are several aspects that are pain points in the E-commerce business. Over 90% of customer complaints and negative feedback are related to transit times and late deliveries. 69% of customers are not likely to shop at an E-commerce platform in the future if the purchase is not shipped within two days of the promised date. According to the voice of the customer, it is necessary to have a logistics model to increase the delivery speed at competitive prices. In the E-commerce logistics operation model, the delivery process and fulfillment center activities could be outsourced to logistics service providers. Therefore, this challenge becomes an opportunity for logistics service provider companies. Therefore, a feasibility study analysis of a fulfillment center business is carried out by considering the market aspect, technical aspect, organizational aspect, and financial aspects using case study in Yogyakarta. Based on the four aspects' feasibility analysis, the business fulfillment center is feasible as described from the financial parameters, Net Present Value Rp. 188,020,130, Annual Worth Rp. 24,574,231, Internal Rate of Return 34%, and Benefit Cost Ratio 1.23.

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Journal Info

Abbrev

metode

Publisher

Subject

Control & Systems Engineering Decision Sciences, Operations Research & Management Industrial & Manufacturing Engineering

Description

Metode : Jurnal Teknik Industri is a scientific peer-reviewed journal published by LPPM Universitas Muhammadiyah Sorong, Indonesia. The journal to be published two times a year (March and October). Focus and Scope of this Journal are: Operational research; Manufacture system; Ergonomic; Supply chain ...