The success of a reliable company in delivering products and services is inextricably linked to the quality of its human resources, which is generally reflected in how effectively these resources are developed and maintained. In this study conducted at PT. The Eastern Pillar of Technology, the company aims to maximize service quality for its employees to enhance their productivity and overall satisfaction. These services focus on Human Resource Management (HRM), where bureaucratic, administrative, and recapitulation processes have historically lacked comprehensive recording and optimal documentation. For instance, employees requesting leave or permits currently face lengthy bureaucratic procedures while simultaneously needing to manually verify their remaining leave allotments with the HRM department. This administrative inefficiency often leads to employee indiscipline regarding leave applications. Furthermore, reliance on manual processes for applications and attendance tracking introduces inconsistencies and data errors, which adversely affect payroll calculations. A mobile-based Employee Self-Service (ESS) application addresses these issues by providing accurate, real-time data and reports regarding permits, leave, overtime, attendance, and payroll. This study employed a descriptive research design, collecting data through interviews and direct observations. The system was developed using the prototyping method modeled with the Unified Modeling Language (UML), utilizing Kotlin for application development and MySQL for database management. The resulting ESS system simplifies employee access to company facilities while minimizing errors and oversights in human resource administrative processes.
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