This research aims to determine the effect of illegitimate tasks and supervisor support on job satisfaction and turnover intention among PT staff. Sumber Alfaria Trijaya in Tangerang City. Using a type of causality research with a quantitative method approach. The population of this research is PT staff. Sumber Alfaria Trijaya in Tangerang City. The sampling method used was a non-probability sampling method using a purposive sampling technique, with a total sample of 129 Alfamart staff. Data analysis was carried out using SEM-PLS with the help of SmartPLS software. The research results show that illegitimate tasks have no effect on job satisfaction, but have a positive effect on turnover intention. On the other hand, supervisor support has a positive effect on job satisfaction, but has no effect on turnover intention. Apart from that, job satisfaction has a negative effect on turnover intention.
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