Journal of Software Engineering and Information System (SEIS)
Vol. 4 No. 2 (2024)

ALGORITMA K-MEANS UNTUK PENGELOMPOKAN PERILAKU CUSTOMER

Mukhtar, Harun (Unknown)
Dwi Pramaditya, Ilham (Unknown)
Saputra Weisdiyanto, Wahyu (Unknown)
Hardian_Putra, Saddam (Unknown)
Trimuawasih, Diana (Unknown)
Auralia Rilda, Azzahra (Unknown)



Article Info

Publish Date
30 Aug 2024

Abstract

In the rapidly evolving digital era, understanding customer purchasing behavior is crucial for marketing strategies and business development. This study uses the K-means clustering algorithm to analyze and segment customer purchasing behavior. This algorithm effectively partitions data into groups based on similar characteristics. The aim of this study is to identify purchasing behavior patterns using attributes such as purchase frequency, expenditure amount, and product types. By segmenting customers into homogeneous groups, companies can design more effective marketing strategies and better personalization. The results show that the K-means clustering method successfully segments customers based on similar behavior patterns, which can be used for market segmentation and strategy development. The application of this algorithm in purchasing behavior analysis is expected to provide deep insights and support better business decision-making, offering a competitive advantage for companies.

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Journal Info

Abbrev

SEIS

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Engineering

Description

Journal of Software Engineering and Information System (SEIS) is a peer-reviewed journal published twice a year (January and August) by the Department of Information System - Faculty of Computer Science, Universitas Muhammadiyah Riau. The scope of the journal is: Artificial Intelligent Business ...