Journal of Social Commerce
Vol. 3 No. 4 (2023): Journal of Social Commerce

The Effectiveness of Influencers in Recapturing Former Customers for Big Brands

Nurhikmah, Shara (Unknown)



Article Info

Publish Date
28 Dec 2023

Abstract

This has a look at targets to quantitatively analyze the suitability of the influencers in the restoration of the previous purchasers for the massive manufacturers. In extending the effect of influencer attributes which involve engagement stage, credibility and authenticity and types of content material, promotional, academic and experiential on recapture achievement, the examine identify factors that influence customers’ go back behavior. It has been found out that measures of engagement level and authenticity are the two best predictors of recapture effectiveness of the overall engagement and promotional content is found most useful for quick outcomes. The look at also points to the large impact that logo type has on recapture effects; influencer profiles should therefore mirror logo values. These outcomes offer practical recommendation for manufacturers keen on to appropriate the influencer advertising and marketing approaches that they used and how to hyperlink transient and extent content material approaches to boost the shoppers’ participation and loyalty.

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Journal Info

Abbrev

jommerce

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Social Commerce with ISSN 2809-9303 (Online) and 2809-929X (Print) is an international journal published by Celebes Scholar pg. The Journal of Social Commerce aims at providing platform for scholars, researchers, practitioners, professors, and students to publish their literary work in ...