THE EFFECT OF WORK ENVIRONMENT AND MOTIVATION ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT AND THEIR IMPACT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR

Joko Kurniawan
Budi Eko Soetjipto
Agus Hermawan

Journal of Management and Informatics
Vol. 1 No. 3 (2022): December : Journal of Management and Informatics

This study aims to determine the role of work environment, motivation, job satisfaction, and organizationalcommitment in improving the Organizational Citizenship Behavior (OCB) for the employee at the PT GarudafoodPutra Putri Jaya Tbk of Gresik area. The research method applied is quantitative, using path analysis and the Sobeltest to examine the relationship and the magnitude of the contribution of influence between each variable. Thenumber of respondents in this study was 200 employees.The results showed that the work environment andmotivation significantly positively affected job satisfaction. Meanwhile, work environment, motivation, and jobsatisfaction positively and significantly affect organizational commitment. It was found that communicationbetween superiors and subordinates is an essential factor for improving OCB, so further research is needed on theeffect of leadership style on OCB.