International Journal of Economic Research and Financial Accounting
Vol 2 No 3 (2024): IJERFA APRIL 2024

THE INFLUENCE OF SERVICE QUALITY AND CLEAN WATER PRODUCT QUALITY ON CUSTOMER SATISFACTION AT PDAM TIRTA JENEBERANG GOWA DISTRICT

wahyuni, Wahyuni (Unknown)
Andi Mappatompo (Unknown)
Syarthini Indrayani (Unknown)

Article Info

Publish Date
30 Mar 2024

Abstract

This research aims to determine the effect of service quality and clean water product quality on customer satisfaction at PDAM Tirta Jeneberang, Gowa Regency. The research method used is quantitative with a descriptive approach. The research location was carried out at PDAM Tirta Jeneberang, Gowa Regency, over a 3 month period. Data was collected through questionnaires and analyzed using descriptive statistical methods through applicationsStatistical Package for the Social Science (SPSS) 27. The results obtained from this research show that service quality (X1) and clean water product quality (X2) have a positive and significant effect on customer satisfaction

Copyrights © 2024




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
International Journal of Economic Research and Financial Accounting
Website

Abbrev

ijerfa

Publisher

CV. AFDIFAL MAJU BERKAH

Subject

Economics, Econometrics & Finance

Description

The International Journal of Economic Research and Financial Accounting (IJERFA) International Journal of Economic Research and financial Accounting (IJERFA) is to contributes to improving the theory and practice by promoting high-quality applied and theoretical research. It publishes original works ...