The arrival of Rohingya refugees in Indonesia has become a highly controversial topic, eliciting various responses from the public. In this context, public sentiment analysis regarding the arrival of Rohingya refugees is crucial for understanding the dynamics of feelings, opinions, and attitudes of the Indonesian society towards this issue. In conducting public sentiment analysis, the selection of methods is crucial to ensure accurate results. The aim of this research is to conduct sentiment analysis regarding the arrival of Rohingya refugees using the Support Vector Machine (SVM) and Naive Bayes methods. The main focus is to evaluate public sentiment and compare the performance of both methods. Two common methods used in sentiment analysis are Support Vector Machine (SVM) and Naïve Bayes. This research utilized a dataset of 3350 tweets to conduct public sentiment analysis on the arrival of Rohingya refugees in Indonesia. In this study, data was divided using the 70:30 split method, where 70% of the data was used for model training and 30% for model testing. The research findings indicate that the SVM model has an accuracy of 76%, while the Naïve Bayes model has an accuracy of 70%. This suggests that the SVM model is better at predicting sentiments and has lower error rates compared to the Naïve Bayes model.
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