Jurnal SPEKTRUM
Vol 11 No 2 (2024): Jurnal SPEKTRUM

RANCANG BANGUN SISTEM CHATBOT PEMESANANMENU MAKANAN DAN MINUMAN PADA RESTORAN BERBASIS TELEGRAM BOT DENGAN PENDEKATAN NATURAL LANGUAGE PROCESSING

Nur Adl, Waliyin (Unknown)
Dwika Prihambodo, Prakoso (Unknown)
Care Khrisne, Duman (Unknown)
Arsa Suyadnya, I Made (Unknown)
Purnama, Fajar (Unknown)

Article Info

Publish Date
30 Jun 2024

Abstract

In the era of technological advancement, especially in computer and artificial intelligence (AI), there is a significant impact on various fields, including the Food and Beverage business. The use of chatbots with AI technology enables human-computer interaction in natural language, facilitating efficient ordering, information, and customer services. Chatbots are based on Natural Language Processing (NLP) and are trained using Machine Learning techniques such as Artificial Neural Networks (ANN), with TensorFlow as the main tool. This provides ease, accuracy, and efficiency in customer service. From the conducted research, NLP- based reservation chatbots perform well and receive positive feedback from users in most aspects. Keywords: Chatbot, Artificial Intelligence (AI), Artificial Neural Network (ANN), NLP

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Journal Info
Jurnal SPEKTRUM
Website

Abbrev

spektrum

Publisher

Universitas Udayana

Subject

Computer Science & IT Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering

Description

Jurnal SPEKTRUM is peer review journal, published four times a year by the Department of Electrical Engineering, Faculty of Engineering, Universitas Udayana. This journal discusses the scientific works containing results of research in the field of electrical, include: power systems, ...