Jurnal Ilmiah Sains dan Teknologi (SAINTEK)
Vol 8 No 1 (2024): Jurnal Ilmiah Sains dan Teknologi

Perancangan Sistem Informasi Pendataan Pelanggan Wifi Berbasis Website Pada PT. Infomedia Solusi Net Medan

rizal, Fiqri Fakhrizal (Unknown)
Fahwi, Rama Sari (Unknown)



Article Info

Publish Date
14 Feb 2024

Abstract

Initially focused as an internet service provider, PT Infomedia Solusi Net expanded its range of services with software development and digital marketing, reflecting adaptability to technological developments and customer needs. Operating in information and communications technology, the company provides WiFiHome solutions with guaranteed fast internet connections, high security, bandwidth management, and access from various devices. Actively involved in the sales and installation of WifiHome, the company is exploring application development to automate the customer data collection process, intending to improve service quality and operational efficiency. This paper was introduced to overcome the risk of human error in managing customer data. Research methods involve observation, interviews, and literature study. Implementing this system is expected to improve operational efficiency, data accuracy, and availability of customer-related information, provide better service, overcome information search challenges, and optimize customer data management effectively.

Copyrights © 2024






Journal Info

Abbrev

saintek

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Library & Information Science Physics

Description

Accreditation of Jurnal SAINTEK According to the decree No. 230/E/KPT/2020 of the Directorate General of Higher Education, Research and Technology, dated December 30 th, 2022, this journal is recognized (accredited) "SINTA 5" starting from the Vol. 5 No. 1, 2021 until Vol. 9 No. 2, 2025 by the ...