JURNAL RUMPUN MANAJEMEN DAN EKONOMI
Vol. 1 No. 2 (2024): Mei

Pengaruh Social Media, Shopping Lifestyle, Dan Customer Experience Terhadap Perilaku Impulse Buying Gen Z Melalui E-Commerce

Suci Yulia Amanda (Unknown)
Figo Alimbel (Unknown)
Miftakhus Surur (Unknown)



Article Info

Publish Date
08 May 2024

Abstract

Expanding the limitations of the study to confirm the antecedents' influence on impulse buying, particularly in marketplace sales, is the expected contribution of this study. Thus, the study aims to examine the influence of shopping lifestyle, social media marketing, and customer experience on Gen Z's impulse buying in purchases through marketplaces. To do so, the study utilizes a quantitative design involving 110 samples selected through purposive sampling technique, where data are collected via questionnaires distributed to Gen Z individuals aged 17-25 years. Respondents' responses are analyzed through descriptive analysis and statistical analysis using SEM WarpPLS. The results of the analysis indicate that social media marketing and customer experience positively influence impulse buying, while shopping lifestyle is not confirmed to have a positive influence on impulse buying. The implications of this study underscore the necessity for companies to develop their strategies, particularly in boosting current sales by fostering social media activities, promotions, and enhancing customer experiences to drive purchases.

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Journal Info

Abbrev

jrme

Publisher

Subject

Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics Social Sciences

Description

JURNAL RUMPUN MANAJEMEN DAN EKONOMI (JRME) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...