Advances in Taxation Research
Vol. 2 No. 3 (2024): June - September

The Effect of Taxation Digitalization (Electronic System) on Increasing Individual Taxpayer Compliance

Mandasari, Nurita (Unknown)



Article Info

Publish Date
31 Aug 2024

Abstract

Purpose: This study examines the impact of e-filing, e-billing, and e-SPT on individual taxpayer compliance at KPP Pratama Makassar Selatan. Specifically, it seeks to determine whether implementing these electronic tax systems enhances taxpayers' adherence to tax regulations and improves the efficiency of tax administration. Research Design and Methodology:  The study employs a quantitative approach using multiple linear regression analysis. The population consists of 232,165 registered individual taxpayers at KPP Pratama Makassar Selatan, with a sample of 100 respondents determined using Slovin's formula. A cross-sectional sampling technique is applied, and data is collected through questionnaire distribution. The hypothesis is tested using SPSS version 25 to assess the significance of e-filing, e-Billing, and e-SPT in influencing taxpayer compliance. Findings and Discussion: The results indicate that e-filing, e-billing, and e-SPT each positively and significantly affect individual taxpayer compliance. Taxpayers perceive these systems as efficient, accessible, and reliable, reinforcing their willingness to fulfill tax obligations. The findings support the Technology Acceptance Model (TAM), demonstrating that ease of use and perceived usefulness are key factors in adopting digital tax services. Implications: The study highlights the practical significance of digital tax systems in enhancing taxpayer compliance. Tax authorities should strengthen public awareness campaigns, improve user support services, and optimize digital tax infrastructure. Future research could explore behavioral factors influencing digital tax adoption and the role of government incentives in promoting compliance.

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Journal Info

Abbrev

ATR

Publisher

Subject

Economics, Econometrics & Finance

Description

Founded in 2023, Advances in Taxation Research publishes original research that promises to advance our understanding of taxation over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary and applied research methods, including ...