Journal La Multiapp
Vol. 5 No. 5 (2024): Journal La Multiapp

Analysis of User Acceptance of the Mobile Application of National Health Insurance Using the UTAUT Model

Yoga Anunggita (Unknown)
Suryadi, Akmal (Unknown)



Article Info

Publish Date
01 Oct 2024

Abstract

Development technology in the field health own positive impact. On the field Health services are available developed mobile applications Forgive Health services to public by online. The Mobile JKN Application has objective For give service health to community and make it easier power health For give service optimally. On research This analyze about reception user The Mobile JKN application uses the Unified Theory of Acceptance and Use of Technology (UTAUT). Respondent data obtained during spread questionnaire that is as many as 110 respondents. Respondent data Then analyzed using Structural Equation Model (SEM) research results This show that Performance Expectancy (PE) and Social Influence (SI) have an influence significant to Behavioral Intention (BI). However, for Effort Expectancy (EE) it is not influential significant to Behavioral Intention (BI) with t-test values are 2.224, 2.224, and 1.198 respectively. Third variable the can explain influence to Behavioral Intention (BI) was 34.3%. Whereas for Facilitating Conditions (FC) and Behavioral Intention (BI) influence significant towards Use Behavior (UB) with t-test values are 4.013 and 5.636 respectively. As well as second variable the can explain influence on Use Behavior (UB) of 59.3%. So on research explain reception user to use Mobile JKN application with using UTAUT.

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Journal Info

Abbrev

JournalLaMultiapp

Publisher

Subject

Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Engineering

Description

International Journal La Multiapp peer reviewed, open access Academic and Research Journal which publishes Original Research Articles and Review Article, editorial comments etc in all fields of Engineering, Technology, Applied Sciences including Engineering, Technology, Computer Sciences, Architect, ...