Jurnal Info Sains : Informatika dan Sains
Vol. 14 No. 03 (2024): Informatika dan Sains , Edition July - September 2024

Employee Loyalty: Systematic Literature Review

Sibarani, Imelda Juliana (Unknown)
Ishartati, Ishartati (Unknown)
Maulivia, Vivia Surya (Unknown)
Fergyanto E. Gunawan (Unknown)



Article Info

Publish Date
30 Sep 2024

Abstract

Employee loyalty is a critical factor in the success of the service and manufacturing sectors, with profound effects on both customer satisfaction and profitability. It is crucial to perpetually enhance employee loyalty to significantly boost competitive edge especially by minimizing the detrimental effects of high employee turnover. This research provides a detailed review of the methods and variables discussed in 38 peer-reviewed articles on employee loyalty, spanning from 2017 to 2023. It highlights the shortcomings in current empirical research, suggesting new pathways for future studies and identifying cultural disparities. Through the quantitative analysis, organization, and graphical representation of bibliometric data, including publication frequency and citation counts, derived from a thorough examination of the literature on in-depth analysis. Our results contribute essential insights and guidance for both practitioners and scholars, aiming to navigate the primary achievements and hurdles in contemporary empirical investigations into employee loyalty.

Copyrights © 2024






Journal Info

Abbrev

InfoSains

Publisher

Subject

Computer Science & IT

Description

urnal Info Sains : Informatika dan Sains (JIS) discusses science in the field of Informatics and Science, as a forum for expressing results both conceptually and technically related to informatics science. The main topics developed include: Cryptography Steganography Artificial Intelligence ...