Dharmas Education Journal (DE_Journal)
Vol 4 No 3 (2024): Special Issue

DEVELOPMENT OF CHATBOT LEARNING 4.0 PLATFORM FOR OFFICE ENVIRONMENT IN IMPROVING THE QUALITY OF HUMAN RESOURCES OFFICE MANAGEMENT IN INDONESIA

Suputra, I Nyoman (Unknown)
Basuki, Andi (Unknown)
Prohimi, Afwan Hariri Agus (Unknown)
Gunawan, Ari (Unknown)
Syafruddin, Afis Baghiz (Unknown)



Article Info

Publish Date
28 Apr 2025

Abstract

The development of the quality of human resources (HR) in office management in Indonesia is becoming increasingly important amid the dynamics of the Industrial Revolution 4.0, which demands adaptation to digital technology in the work environment. Despite various efforts to improve human resource competence, there are still limitations in the effective and efficient application of educational technology for office managerial training needs. This study aims to develop and determine the feasibility of chatbot-based learning in the office environment, especially in improving the quality of office management human resources. The results of the study show that the validation of the material obtained an average score of 85.99% (very valid category), media validation with a score of 87% (very valid category), and validation of the chatbot learning platform with a score of 84.5% (very valid category), indicating that the platform developed is feasible and effective to be used in learning in the office environment. The implications of this study show that the integration of chatbot learning technology can be an innovative solution to improve the quality of human resources in the field of office management in Indonesia, as well as answer the challenges of the Industrial Revolution 4.0.

Copyrights © 2024






Journal Info

Abbrev

de_journal

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Public Health Other

Description

DE_JOURNAL (Dharmas Education Journal) merupakan jurnal ilmiah yang diterbitkan oleh Fakultas Keguruan dan Ilmu Pendidikan Universitas Dharmas Indonesia, dan sebagai sarana publikasi hasil penelitian serta berbagi perkembangan ilmu tentang pendidikan. Jurnal ini memuat artikel yang belum pernah ...