Sistemasi: Jurnal Sistem Informasi
Vol 13, No 5 (2024): Sistemasi: Jurnal Sistem Informasi

Analysis of User Satisfaction with the Netflix Application as an Entertaiment Medium Using the UX Method

Oktaviola, Yasinta (Unknown)
Rudianto, Christ (Unknown)



Article Info

Publish Date
29 Sep 2024

Abstract

This research was conducted to analyze user satisfaction with the Netflix application using the UX Honeycomb method. The UX Honeycomb method is used to evaluate various aspects of user experience, such as usability, aesthetic value, sustainability, accessibility, satisfaction, and diversity. This study involved data collection through online surveys and interviews with active Netflix users. Data analysis was conducted using statistical techniques and qualitative interpretation. The UX Honeycomb method was employed to understand the essential aspects of user experience within the application. The results of this study are expected to provide valuable insights for other streaming service providers to enhance their service quality and create a better user experience. Additionally, the contribution of the UX Honeycomb methodology in assessing user satisfaction can serve as a foundation for further research in the context of digital entertainment applications.

Copyrights © 2024






Journal Info

Abbrev

stmsi

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

Sistemasi adalah nama terbitan jurnal ilmiah dalam bidang ilmu sains komputer program studi Sistem Informasi Universitas Islam Indragiri, Tembilahan Riau. Jurnal Sistemasi Terbit 3x setahun yaitu bulan Januari, Mei dan September,Focus dan Scope Umum dari Sistemasi yaitu Bidang Sistem Informasi, ...