Jurnal Ilmu Ekonomi dan Pembangunan
Vol 24, No 1 (2024): Jurnal Ilmu Ekonomi dan Pembangunan

APPLICATION OF ANALYTICAL HIERARCHY PROCESS METHOD IN BEAUTY STORE PURCHASE DECISION SUPPORT SYSTEM

Desy Natalia (Faculty of Economics and Business, Universitas Sebelas Maret, Surakarta)
Maria Alicia (Faculty of Economics and Business, Universitas Sebelas Maret, Surakarta)
Abdus Sihab Patoni (Faculty of Economics and Business, Universidad de Granada, Granada)



Article Info

Publish Date
29 Aug 2024

Abstract

This study the study aims to contribute to the broader field of consumer behavior and offer strategic insights for businesses operating in Indonesia's dynamic beauty industry. This study focuses on identifying the priority criteria influencing consumer purchasing decisions in beauty shops, utilizing the Analytical Hierarchy Process (AHP) method as a decision support system. The quantitative research was conducted using primary data collected through interviews. The findings of the study reveal that price, promotions/discounts, product completeness, and service quality are the most significant factors driving consumer purchasing decisions. This study contributes to the field by demonstrating the application of AHP in optimizing retail strategies, thereby offering valuable insights for businesses aiming to enhance customer satisfaction and competitive advantage.

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Journal Info

Abbrev

jiep

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

The Jurnal Ilmu Ekonomi dan Pembangunan (JIEP) invites papers on a wide range of topics, including the following : Economic Theories and Methodologies Econometric Finance and Monetary Economy Review of Government Policy and Macroeconomic Regional Economy Globalization and Localization Approach to ...