THE RELATIONSHIP AMONG EMOTIONAL EXHAUSTION, ORGANIZATIONAL CYNICISM, IN-ROLE PERFORMANCE, AND EMPLOYEE BADMOUTHING

Ronowati Tjandra (POLITEKNIK YKPN)
Wisnu Prajogo (Program Studi Akuntansi, STIE YKPN, Yogyakarta)
Rahmat Purbandono (STIE YKPN)
Ratna Puji Astuti (POLITEKNIK YKPN)

Jurnal Akuntansi dan Pajak
Vol 24, No 1 (2023): JAP : Vol. 24, No. 1, Februari 2023 - Juli 2023

This research examines the relationship among emotional exhaustion, organizational cynicism, in-role performance, and employee badmouthing. The main idea of this research is testing the influence of emotional exhaustion on organizational cynicism, in-role performance, and employee badmouthing. Most research concerning emotional exhaustion focus of the influence of emotional exhaustion on employee performance and intention to leave. This research explores the influence of emotional exhaustion on organizational cynicism and employee badmouthing. 155 employees from various organizations participated in this research. This research has several findings. First, emotional exhaustion has positive influence on organizational cynicism. Second, emotional exhaustion has negative influence on in-role performance. Third, emotional exhaustion has positive influence on employee badmouthing. Fourth, organizational cynicism has positive influence on employee badmouthing. Fifth, in-role performance had negative influence on employee badmouthing.