Indonesian Journal of Communication and Social
Vol. 1 No. 2 (2024): September

Influence of Emoji Use in Online Media Communication (Whatsapp) on User Reactions and Responses

Sayyid Musafa Alwan (Unknown)
Zuriati, Suci (Unknown)
Amaliyah, Norma (Unknown)
Maharani, Putri (Unknown)
Manik, Jahirun (Unknown)
Fadhilah Tambunan, Fazri (Unknown)



Article Info

Publish Date
15 Aug 2024

Abstract

The purpose of this study is to determine the impact of emoji use in online communication, specifically through the WhatsApp platform, on users' reactions and responses. As the use of digital communication becomes more widespread, emoji are becoming an important element in text conversations, helping to convey emotions and intentions that are not always obvious through text alone. This study uses a quantitative survey method to collect data from WhatsApp users about their perceptions and experiences when using emoji. The study shows that the use of emoji has a significant impact on the interpretation of messages, improving the clarity of communication and strengthening social relationships between users. In addition, emoji were shown to reduce misunderstandings and speed up responses in conversations. These findings suggest that emoji can serve as an effective communication tool to improve the quality of digital interactions. This study provides important insights for instant messaging app developers and digital communication researchers, and paves the way for further research into the role of emoji in different online communication contexts.

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Journal Info

Abbrev

ijocial

Publisher

Subject

Humanities Social Sciences

Description

media management film and media arts mass media communication dawah communication marketing communication advertising and persuasion management Journalism media literacy and communication, media and development political communication and global journalism Public Relations organizational ...