Journal Research of Social Science, Economics, and Management
Vol. 4 No. 3 (2024): Journal Research of Social Science, Economics, and Management

Employee Performance: The Use of Information Technology, Work Motivation, and Work Environment Through Job Satisfaction as An Intervening Variable at Bank Nagari Payakumbuh Branch

Ranthika Hanum (Universitas Putra Indonesia "YPTK" Padang)
Jhon Veri (Universitas Putra Indonesia "YPTK" Padang)
Lusiana Lusiana (Universitas Putra Indonesia "YPTK" Padang)



Article Info

Publish Date
17 Oct 2024

Abstract

This research investigates the influence of information technology usage, work motivation, and work environment on employee performance at Bank Nagari's Payakumbuh Branch, with job satisfaction acting as an intervening variable. The study involved distributing questionnaires to 93 employees, and the data was analyzed using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) method. The findings reveal that information technology usage, work motivation, and work environment positively and significantly influence job satisfaction. Furthermore, information technology and job satisfaction directly contribute to enhancing employee performance. Interestingly, while work motivation does not have a direct impact on employee performance, it improves performance indirectly through job satisfaction. On the other hand, the work environment negatively affects employee performance, but its impact turns positive when job satisfaction is included as a mediating factor. These results highlight the essential role of job satisfaction in bridging the relationship between work-related factors and performance outcomes. The study suggests that organizations, particularly in the banking sector, should focus on enhancing job satisfaction by improving work motivation, work environment, and efficient use of information technology to achieve better employee performance.

Copyrights © 2024






Journal Info

Abbrev

jrssem

Publisher

Subject

Environmental Science

Description

The Journal Research of Social Science, Economics, and Management is a double-blind peer-reviewed academic journal and has open access to social and scientific fields. The journal is published monthly once by CV. Publikasi Indonesia. The Journal Research of Social Science, Economics, and Management ...