Journal of International Accounting, Taxation and Information Systems
Vol. 1 No. 1 (2024): February

Effective Strategies in Managing Consumer Behavior

Sadiqin, Amin (Unknown)
Kurniawati, Aprilia Tri (Unknown)



Article Info

Publish Date
03 Mar 2024

Abstract

Marketing strategy encompasses a comprehensive range of tactics aimed at attaining a long-lasting competitive edge. Its ultimate objective revolves around achieving total customer satisfaction through the implementation of various marketing concepts, tips, and strategies. However, it is crucial to understand that true customer satisfaction lies not in providing what we assume they desire, but rather in delivering exactly what they want, precisely when and how they desire it. Consumer behavior, on the other hand, entails the entire process and activity of seeking, selecting, purchasing, utilizing, and evaluating products and services to fulfill one's needs and desires. This journey of buyers in making purchasing decisions can be broken down into five distinct phases: recognizing the need, conducting an information search, evaluating alternatives, making the purchase decision, and taking post-purchase actions.

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Journal Info

Abbrev

journal

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of International Accounting, Taxation and Information Systems is a peer-reviewed open-access journal which publishes result from scientists and engineers from the fields of accounting, taxation, economics and information systems. Every submitted manuscript will be reviewed by at least two ...