Journal of Economic, Bussines and Accounting (COSTING)
Vol 7 No 6 (2024): COSTING : Journal of Economic, Bussines and Accounting

DAMPAK KEPEMIMPINAN TRANSFORMASIONAL DAN BUDAYA ORGANISASI TERHADAP PERILAKU KEWARGANEGARAAN ORANISASI PADA PANTAI WISATA LON MALANG

Sherly Yulianti (Universitas Trunojoyo Madura)
Samsuki Samsuki (Universitas Trunojoyo Madura)



Article Info

Publish Date
27 Nov 2024

Abstract

This study aims to analyze the impact of transformational leadership and organizational culture on organizational citizenship behavior (OCB) at Lon Malang Tourism Beach in Sampang Regency, Madura Island. In the competitive tourism industry, OCB is important to improve service quality and visitor experience. The method used is a quantitative method with primary data collection from 38 employees through questionnaires. The results of the analysis show that effective transformational leadership can motivate employees to go beyond their formal duties, while a positive organizational culture produces a work atmosphere that supports active engagement. These findings emphasize the need to develop management strategies that focus on improving leadership and organizational culture to encourage OCB, so as to improve employee performance and visitor satisfaction in the tourism sector

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Journal Info

Abbrev

COSTING

Publisher

Subject

Economics, Econometrics & Finance

Description

COSTING : Journal of Economic, Bussines and Accounting reviewed covers theoretical and applied research in the field of Economics, Business and Accounting. Priority is given to those articles which satisfy the main scope of the journal, and have an impact in the research areas of interest. ...